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July 2013
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CityLink Seattle

Neighborhood Matching Fund

City of Seattle opens customer service center downtown

City of Seattle customers can now pay utility bills and taxes, purchase pet licenses, get a business license, and obtain information about and referrals to City services at a new customer service center located in the main lobby on the fourth floor of the Seattle Municipal Tower (SMT), 700 Fifth Ave. The customer service center is open from 8 a.m. to 5 p.m., Monday through Friday. Most of the business City customers come downtown to transact is housed in SMT. Rather than having to travel to different floors within the high-rise, customers can conduct basic business in the street-level lobby. Considered a pilot project, Seattle officials will track the utilization of the center through the end of this year to determine if it makes sense to continue offering this service in 2014. Call 206-684-2489 (CITY) if you have questions or would like more information regarding this new service, or read more here.